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Reviews

Angela P.

True Spruce is amazing! Annie and Jordan have been cleaning our property for almost 2 years now and I have nothing but great things to say. Our property is always clean, they are extremely responsive, dependable and they constantly go above and beyond. I would highly recommend True Spruce to anyone.

Kevin D.

Great service from this company. We have used True Spruce from day one of renting our vacation home. Annie and Jordan are attentive and will flex to your needs. I highly recommend their services for anyone wanting cleaning or vacation rental home services.

Roni C.

Annie and Jordan are dependable and trustworthy. We had such a hard time finding a good cleaner to help us manage our second home in Steamboat Springs, until we found them! They make sure our place is clean and ready for our guests and they lend a hand when there are emergencys during guest stays the best they can. I highly recommend them!

Kelly F.

As condo owners, we could not be successful in the vrbo/homeaway market without our partnership with True Spruce. We transitioned from a management company to renting on our own in Summer 2017. It became important to us to have more control over the rental process, particularly knowing how the condo was left upon checkout and how the condo was prepared for the guest. We signed on with Truce Spruce because we were initially impressed with Annie and Jordan's professional and organized approach and our working relationship has grown from there. We had a very busy 2017-2018 ski season with many same day checkouts/check-ins and there was never a gliche in dates or timing. We consistently receive guest reviews about how clean our unit is upon arrival. The True Spruce team always lets us know how the property was left upon a guest's departure in the event there is something we need to address and this communication is so appreciated.

This summer, we had an incident where a guest had an issue with our front door lock and True Spruce came to their assistance - an issue that had nothing to do with their services and everything to do with helping out us out. They even left a bottle of wine for the guest with a note apologizing for the inconvenience and we only learned of this when the guest thanked us! This group gets customer service - attentive, dependable, consistent, responsive, amazing attention to detail, always exceeding expectations, and the list goes on! Hands down, this list adds up to the best cleaning company in Steamboat! We wish there was an option for more than 5 stars because they deserve it!

Brice S.

True Spruce has been amazing every step of the way. The entire team does amazing job of stocking the condo and providing bedding and cleaning. Ever since I met Annie and Jordan to discuss their services, I have thoroughly impressed with their professionalism and quality of their service. All of my guests have been impressed with how clean the unit has been, the quality of sheets and towels, and the other things that they stock for guests. They are also super accommodating for late checkouts and ealry check ins. I cannot recommend them enough!

Amy and Phil W.

Annie and Jordan are extremely professional and dependable. We are incredibly pleased with their services and would highly recommend them to others who own or manage a rental property in Steamboat Springs. They are friendly, thorough and extremely detail oriented with their cleaning. Their stocking and linen services are excellent too with high quality products and a lot of little details that are appreciated by our guests. We appreciate how they go above and beyond.

Kymberly K.

We are so lucky to have found Annie and Jordan. I truly feel like they are no worries when it comes how our home is being maintained and cleaned. Annie always gives a heads up on when our home is ready for the next guest and also lets us know how the last guest left the home. She also makes us aware of anything that needs repair such as a closet door not operating correctly or door that is difficult to lock, etc. I truly feel so thankful for having such a wonderful company to work with. Thank you so much Annie and Jordan!

Mike C.

I have used several cleaning services in the past and True Spruce is by far the best. Annie, Jordan and Marisa are thoughtful, anticipate needs and do high quality work. I am very confident that my property will be spotless and stocked when they are done. Thanks True Spruce!!!

Mckenzie A.

We have used True Spruce for over a year and a half and can’t say enough good things. Our condo is always immaculate. During the high season they are always on time for back to back bookings and often make it possible for us to have an early check in. We trust our property to True Spruce.

Carlos O

Annie and Jordan run a very efficient, high quality and high standards company. I used their services for about 6 months while I was renting out my condo in Steamboat Springs and living in Denver. Being out of town meant I needed to find a dependable and trustworthy crew to take care of the space cleaning in tight schedules. They were the answer! Definitely recommended.

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